Return and Refund policy
At BellinaShops.com, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely pleased with your order, we are here to assist you. Please take a moment to review our return and refund policy below:
Returns Accepted for 30 Days
We accept returns within 30 days from the date of your purchase. If 30 days have passed since your purchase, we, unfortunately, cannot offer you a refund or exchange.
Return Eligibility
At BellinaShops.com, our return policy is designed to provide a smooth and convenient shopping experience for our valued customers. Please take a moment to understand the eligibility criteria for returns:
1. Damaged Items
2. Incorrect Items
2. Unused and Unaltered Items
Free Return Shipping
We understand that sometimes things don't go as planned. That's why we offer free return shipping for all eligible items.
No Restocking Fee
We believe in making your shopping experience as hassle-free as possible. Therefore, we do not charge any restocking fees for returns.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
If you would like to exchange an item, please contact our customer support team to initiate the exchange process. We will guide you through the necessary steps to ensure you receive the product you desire.
Return Process
To initiate a return, please follow these simple steps:
- Contact our customer support team at info@bellinashops.com to request a Return Authorization Number (RAN).
- Once you have received your RAN, securely package your item(s) in the original packaging, including all accessories, and clearly mark the RAN on the outside of the package.
- Ship the package to the following address: Bellina Shops LLC
3800 Inverrary Blvd, Ste 400-K
Lauderhill, FL 33319
United States
- Be sure to use a trackable shipping method to ensure the safe return of your item(s).
Refunds
Upon receiving your returned item(s) and inspecting them, we will process your refund. Please allow up to 7 business days for us to complete this process. The refund will be credited to the original payment method used for the purchase.
Contact Us
If you have any questions or concerns about our return and refund policy, please do not hesitate to contact us:
Email: info@bellinashops.com
Address: Bellina Shops LLC, 3800 Inverrary Blvd, Ste 400-K, Lauderhill, FL 33319, United States